April 11, 2017February 1, 2019Customer Experience The last time you got a WOW … ? Summary: We all experience customer service, we share with friends and family when we are delighted, and we tell probably the entire […]
May 9, 2016February 1, 2019Customer Journey A dragon talking about Client Success? Summary: Getting started with a new Customer Success team is tough, there is nothing like a cookie cutter! So how shall you […]